How AR and AI Will Transform Customer Service Using the Power of Vision
ARPost
MAY 25, 2021
Customer service is busier than ever. According to one 2020 survey , 45% of U.S. consumers have required technical assistance during the COVID-19 pandemic. These growing call volumes – coupled with the continuous need for cost optimizations – have driven the demand and adoption of artificial intelligence (AI) and augmented reality in customer service.
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